DAA
DAA

Drive with DAA

Wherever the Road Takes You

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Fully Customizable Roadside Assistance

Fully Customizable Roadside Assistance

Since its establishment in 1948, Dominion Automobile Association (DAA) has been a steadfast partner to Canadians, ensuring unparalleled support on the road. We are recognized as a leader in roadside assistance and auto aftermarket solutions, driven by our commitment to personalized service, innovative coverage, and the expertise of our trusted advisors. We are dedicated to investing in cutting-edge technology, including telematics, smartphone integration, and connected experiences, to proactively address the evolving needs of our partners and their clientele. We deliver customized solutions that enhance value and drive performance for a diverse range of partners, from Original Equipment Manufacturers (OEMs) and insurers to retailers and wireless carriers.

Industries and Organizations We Serve

OEM

Financial Institutions

Insurance

Warranty / VSC’s

Fleet

Fleet Servicing

DAA is delivering tangible success in fleet operations by driving down costs and maximizing vehicle uptime. Through the utilization of cutting-edge technology and top-tier solutions, we offer a seamless integration with all major telematics platforms. With DAA, fleet managers can optimize their operations with confidence, knowing they have a reliable and versatile solution at their disposal.
Fully Customizable Roadside Assistance

Built Natively in Salesforce

POWERFUL MULTI-PLATFORM SOLUTION

DAA is built natively within the Salesforce Service Cloud, making it a powerful solution that can be connected to any existing platform.

Cloud-Native Technical
Architecture

The technical architecture is fully cloud-native and provides the best of class capabilities including security, scalability, privacy and performance.

INCREASES EFFICIENCY
SAVING TIME & MONEY

DAA maximizes the Salesforce Service Cloud and eliminates the need for costly legacy systems easing the day to day burden of system updates and patch management. Eliminating security threat migration, empowers IT to focus on supporting the business goals of your organization.

Certified TO MAKE SURE
YOUR DATA IS Secure

DAA maintains a comprehensive set of compliance certifications and attestations ensuring that your data as well as your customers’ and clients’ data is protected in accordance with global, regional and industry-specific standards, best practices, and legislation.

Fully Customizable Roadside Assistance

NEXUS Management

The NEXUS management team excels in effectively overseeing networks of providers across diverse industries. Leveraging augmented intelligence-based algorithms and proprietary composite score models, we achieve unparalleled success in this endeavor. Our approach allows for customized solutions tailored to the unique requirements of each partner, enabling focused attention on the specific elements crucial to maintaining quality standards. With the NEXUS management team at the helm, partners can trust in our ability to deliver tailored solutions that meet their individual needs while maintaining exceptional quality standards across the board.